Outset Method Privacy Policy
Effective date: September 11, 2026
The short version
- We collect information needed to communicate with you, deliver training, and develop and support AI workflows and software.
- Training sponsors may receive attendance records, assessments, participation details, feedback, recordings, and transcripts.
- We notify participants before recording, transcription, or AI summarization begins. We delete our recordings, transcripts, and AI meeting summaries within 30 days, unless legally required to retain them.
- We do not train AI models on client materials. We use business/workspace accounts and APIs with agreements or settings that prohibit providers from using client materials to train or improve their models.
- We do not sell personal information or share it for targeted advertising. Google Analytics requires your consent, and marketing emails are opt-in.
- For privacy questions or requests, email support@outsetmethod.com.
1. Who we are and what this covers
Outer Limits AI LLC operates Outset Method (“Outset Method,” “we,” “us,” or “our”) at outsetmethod.com. We operate from Austin, Texas, United States.
We provide group training, employee group training, AI workflow development, and vibe-coding solutions, including AI-assisted software development.
This Privacy Policy explains how we collect, use, and disclose personal information through our website and services. It does not cover other products operated by us or information independently collected by third-party services.
When we process personal information on behalf of a business client, our handling of that information is also governed by the applicable client agreement and instructions. Applications we build for clients may have separate privacy policies.
2. Information we collect
Information you or your organization provide
Depending on how you interact with us, we collect:
- Contact and scheduling information: Name, email address, company, role, contact details you supply, appointment details, and service interests.
- Training information: Registration, attendance, completion, individual assessments, participation details, exercises, questions, and feedback.
- Project materials: Documents, prompts, code, datasets, business processes, application requirements, generated outputs, and other materials provided or created during an engagement. These may contain personal information.
- Communications: Emails, support requests, and other correspondence.
- Transaction information: Billing contact details, invoices, payment status, and transaction records.
An employer or sponsoring organization may provide information needed to organize training or project participation.
Stripe processes payments. Outset Method does not receive or store credit card information.
Please provide only information needed for the service. Avoid sharing sensitive personal information, passwords, or confidential third-party information in general inquiries or group exercises. Where a project requires sensitive information or system access, arrange an appropriate transfer method with us first.
Technical information
Our website and hosting providers process technical information such as IP addresses, browser and device information, requested pages, and request times to deliver, troubleshoot, and secure the website.
If you consent to Google Analytics, additional usage information is collected as described in Section 6.
3. How we use information
We use information to:
- Respond to inquiries, prepare proposals, and schedule services.
- Deliver training and report participation and results to sponsors.
- Design, build, test, and support AI workflows and software.
- Collaborate with clients and authorized team members.
- Process payments and maintain business records.
- Send session details, project updates, and service communications.
- Review feedback and improve our services.
- Protect our systems, investigate problems, and prevent misuse.
- Comply with legal obligations and resolve disputes.
We send marketing emails only to people who opt in. Every marketing email includes an unsubscribe link. You may also unsubscribe by contacting us. Unsubscribing does not stop communications needed to provide services you requested.
4. Training, meetings, and recordings
Group participation and sponsor access
Other participants may see your name, profile image, video, questions, chat messages, screen sharing, and materials you contribute during a group session.
For sponsored training, the customer or sponsoring organization may receive registration, attendance, completion, individual assessments, participation details, feedback, recordings, transcripts, and summaries. Sponsors handle information they receive under their own policies.
Recordings, transcripts, and AI summaries
Training sessions and client meetings may be recorded, transcribed, or summarized using AI to support session review, document discussions and action items, and deliver training or project services.
These materials may capture session audio, active-speaker video, shared presentations or screens, participant names, questions, relevant chat, discussion points, and action items.
We notify participants before recording, transcription, or AI summarization begins and obtain consent where required by law. The notice explains the intended use and sharing. Participants may raise concerns before capture begins.
Access is limited to authorized Outset Method personnel and providers, and the relevant customer, sponsor, or participants when materials are shared. Not every session’s materials are distributed to customers.
We delete Outset Method’s copies of recordings, transcripts, and AI meeting summaries within 30 days of the session, unless legally required to retain them. Copies retained independently by customers or sponsors are governed by their policies.
5. AI tools and connected systems
We use Claude, ChatGPT, and Gemini, individually or in combination, through business/workspace accounts and APIs. Depending on the engagement, these services may process prompts, documents, code, sample data, meeting content, and other project materials.
Outset Method does not have its own models and does not use client materials to train, fine-tune, or improve AI models. Before submitting client materials, we ensure that the provider’s applicable agreement or account settings prohibit using those materials to train or improve its models.
Providers may retain information for service operation, security, or abuse prevention according to the applicable service terms and account configuration. A prohibition on model training does not necessarily mean that a provider retains no information.
Projects may require authorized access to client applications, repositories, files, or other systems. Clients can manage or revoke permissions through the relevant services. Revocation may stop a workflow or limit support; it does not automatically delete previously processed information.
When we process information on a client’s behalf, we follow the applicable agreement and instructions. Privacy requests concerning a client-operated system should generally go to that client first. We assist as required by our agreements and applicable law.
6. Cookies and Google Analytics
Our website may use essential cookies or similar technologies to support website functions, security, and your privacy preferences.
With your consent, we use Google Analytics to understand website traffic and page use. Google Analytics may collect browser and device information, approximate location, cookie identifiers, and page activity.
Google Analytics does not load until you allow analytics. You can decline without losing access to the website and withdraw consent through the website’s analytics controls. Your choice applies to the browser and device where it is made.
We disable Analytics advertising features and do not send names, email addresses, or client materials to Analytics. We configure user- and event-level data retention to two months. Aggregated reports may remain available longer.
You can also manage cookies through your browser. Blocking essential cookies may affect some functions.
7. How we share information
Service providers
We use these providers to deliver our services:
| Provider | Purpose |
|---|---|
| Cloudflare | Website hosting, delivery, and security |
| Resend and Gmail | Email and customer communications |
| Supabase | Storage of contact-form submissions |
| Google Calendar | Scheduling and appointment management |
| Google Meet | Video meetings, training, and available recording or transcription features |
| Google Drive | File storage and project collaboration |
| Stripe | Payment processing and transaction records |
| Anthropic’s Claude, OpenAI’s ChatGPT, and Google’s Gemini | AI processing, automation, software development, and technical support |
| Google Analytics | Website traffic measurement, only with consent |
We disclose information as needed for these functions. Authorized contractors or collaborators may also receive information needed to deliver services, subject to appropriate confidentiality obligations.
Other disclosures
We may disclose information:
- To training sponsors and participants as described in Section 4.
- When you authorize or direct us to do so.
- When reasonably necessary to comply with law or legal process, enforce agreements, investigate misuse, or protect rights and safety.
- In connection with a merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable confidentiality and legal requirements.
We do not sell, rent, or trade personal information, disclose it to third parties for their own marketing, or share it for targeted or cross-context behavioral advertising.
8. How long we keep information
We apply the following retention periods to records under our control:
| Information | Retention period |
|---|---|
| Recordings, transcripts, and AI meeting summaries | Up to 30 days after the session |
| Other project materials | Up to 90 days after the engagement or ongoing support ends |
| Training attendance and assessments | Up to one year after training ends |
| Inquiries and support correspondence | Up to two years after the last relevant interaction |
| Billing and transaction records | Up to seven years after the transaction |
| Google Analytics user- and event-level data | Two months |
Written client agreements may specify different periods for records other than recordings, transcripts, and AI meeting summaries. Legal obligations may require longer retention.
Technical logs and residual provider backups follow the applicable providers’ retention settings and deletion processes. Customer-retained copies are governed by the customer’s policies.
We retain marketing subscription information while you remain subscribed and may retain a limited suppression record after unsubscribing to honor your preference.
9. Your choices and privacy rights
You may contact us to request access to, correction of, or deletion of your personal information.
Depending on your location and applicable law, you may also have rights to receive a portable copy, restrict or object to processing, withdraw consent, obtain information about disclosures, appeal a request decision, or complain to a privacy regulator.
Email support@outsetmethod.com and describe your request and relationship with Outset Method. We may need to verify your identity or an agent’s authority.
We respond within the period required by applicable law. Some requests are subject to exceptions, including legal retention requirements. We will not unlawfully discriminate against you for exercising privacy rights. If we deny a request, you may reply to request review or appeal where applicable.
10. International processing
Outset Method operates from Austin, Texas. We and our service providers may process information in the United States and other countries where our providers operate. We do not represent that all information remains exclusively in the United States.
Privacy laws in those countries may differ from those where you live. Where applicable law requires safeguards for international transfers, we use the required transfer mechanisms.
Where European or UK data protection law applies, we process information based on performing a contract with you, legal obligations, legitimate interests in operating and securing our business, or consent, as appropriate to the activity. You may withdraw consent without affecting the lawfulness of processing before withdrawal.
11. Children’s privacy
Our services are intended for professional and business audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided personal information, contact us so we can investigate and take appropriate action.
12. Security
We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, and disclosure.
No method of transmission or storage is completely secure. If an incident requires notification, we notify affected individuals and authorities as required by applicable law.
13. Third-party services
Our website and services may link to or integrate with third-party applications. Their own privacy policies govern information they collect independently. When using a tool through your own account, review its privacy policy and settings.
14. Changes to this policy
We may update this policy as our practices or services change. We will post the revised version with a new effective date and provide additional notice of material changes where appropriate or required by law. Where consent is required, we will obtain it before applying the relevant change.
15. Contact us
Outset Method — Outer Limits AI LLC
Email: support@outsetmethod.com
Website: outsetmethod.com
Mail:
Outer Limits AI LLC
Attn: Outset Method Privacy
3801 N Capital of Texas Hwy
Ste E240-3703
Austin, TX 78746